Platform
Vessel tracking, terminal operations, drayage, and emissions — unified into one real-time system built for global logistics.
Relai was built from the ground up as a cloud-native coordination platform for global logistics. It unifies vessel tracking, terminal operations, drayage, and emissions into one real-time system — giving operators the visibility, speed, and control the modern supply chain demands.
From sea to road, Relai coordinates every leg of the journey — then measures what it saves.
- 01
Vessel Intelligence
It starts at sea. Relai ingests live AIS position, weather, and port-congestion data for every vessel inbound to your network, then models arrival windows continuously as conditions change. Instead of a static ETA that's wrong by the time it matters, your team works from a prediction that updates by the hour — and the rest of the operation plans against it.
- 02
Terminal Orchestration
As the vessel approaches, Relai sequences the terminal around it. Berth windows, crane assignments, and yard slots resolve against the live ETA, so labor and equipment are staged for the ship that's actually arriving — not the schedule from a week ago. When an arrival shifts, the plan recalculates and flags the downstream moves that need attention.
- 03
Drayage & Handoff
The container's most fragile moment is the handoff to the road. Relai connects terminal, yard, and carrier on one system, so the moment a box is discharged it has a known location, an appointment, and a driver matched to it. No phone tag, no containers sitting idle waiting to be claimed — the relay continues without a gap.
- 04
Emissions & Idle
Across every leg, Relai measures what the old systems couldn't see: idle hours, fuel burn, and emissions per move. Every coordination gain — a ship that didn't wait at anchor, a truck that didn't queue at the gate — becomes a quantified reduction in cost and carbon, reported in the same view your team already works from.
- 01
Vessel Intelligence
It starts at sea. Relai ingests live AIS position, weather, and port-congestion data for every vessel inbound to your network, then models arrival windows continuously as conditions change. Instead of a static ETA that's wrong by the time it matters, your team works from a prediction that updates by the hour — and the rest of the operation plans against it.
- 02
Terminal Orchestration
As the vessel approaches, Relai sequences the terminal around it. Berth windows, crane assignments, and yard slots resolve against the live ETA, so labor and equipment are staged for the ship that's actually arriving — not the schedule from a week ago. When an arrival shifts, the plan recalculates and flags the downstream moves that need attention.
- 03
Drayage & Handoff
The container's most fragile moment is the handoff to the road. Relai connects terminal, yard, and carrier on one system, so the moment a box is discharged it has a known location, an appointment, and a driver matched to it. No phone tag, no containers sitting idle waiting to be claimed — the relay continues without a gap.
- 04
Emissions & Idle
Across every leg, Relai measures what the old systems couldn't see: idle hours, fuel burn, and emissions per move. Every coordination gain — a ship that didn't wait at anchor, a truck that didn't queue at the gate — becomes a quantified reduction in cost and carbon, reported in the same view your team already works from.
Designed to deploy fast
Relai handles the complexity — so your team doesn't have to. From terminal integrations to carrier APIs, every connection is configurable out of the box. No custom builds, no patchwork. One flexible platform that fits your network from day one.
One of the largest terminal operators on the West Coast went live on Relai in under four months — across a single port and one carrier network.
Your team stays lean. Your data stays clean. Your freight keeps moving.
Real-time by design
Relai isn't just connected — it's live. The system of record is the data in your warehouse: no sync jobs, no lag, no ambiguity. Just real-time visibility ready for planning, reporting, and action.
It fits into your existing stack, so you can finally stop working around your core systems.
Frequently asked questions
Here are answers to a few key questions. For anything more specific, we're happy to dig in on a call.
What is Relai's current scale, and what's available?Platform
Relai is live in production, coordinating freight across 14 terminals and 200,000+ container moves per month with our launch partners. We're on track to support 1 million monthly moves by the end of 2026.
Today, Relai powers live vessel tracking, terminal orchestration, and drayage coordination, with emissions analytics rolling out across the platform.
Where does AI fit within Relai?AI
We're bullish on what machine intelligence can do for freight, especially in prediction. Relai uses AI for ETA forecasting, congestion modeling, and decision support — not to remove people from the loop.
It's a pragmatic approach that helps operators move fast while staying in control.
Is Relai a managed service?Operations
Typically, yes. Relai is offered as a fully managed, cloud-native service with enterprise-grade security. For operators who prefer more control, we support hybrid deployments in customer-owned cloud environments.
How is Relai different?Architecture
Most logistics software manages one leg of the journey — the terminal, the fleet, the booking. Relai is the only platform built to coordinate the handoffs between them. Instead of forcing your network onto a rigid data model, Relai adapts to how your freight actually moves.
How long does it take to get started?Onboarding
Onboarding typically takes 3–4 months, depending on network complexity and integrations. We work closely with your team for a smooth rollout. Starting with one corridor or terminal and expanding from there is a proven path to success with Relai.
How does Relai handle complexity?Development
Relai uses a flexible, rules-based configuration model powered by your live network data. You define the logic for routing, handoffs, and exceptions, then evolve it as your operation grows.
What are Relai's guiding design principles?Configuration
Coordination-first: built to manage the seams between systems, not replace the ones that work.
Real-time by default: the live state of your network is the source of truth.
Built for any network: the building blocks to model any port, fleet, or corridor.
Always improving: continuous platform updates that integrate seamlessly.
What systems does Relai integrate with?Integrations
Relai connects to terminal operating systems, AIS vessel feeds, carrier and TMS platforms, and telematics through standards-based APIs. Most connections are configured without code; for complex logic, Relai supports custom rules and workflows with full change management.
What's the first step?Implementation
It starts with a conversation. We'll map your current systems, corridors, and goals, and show you where Relai can cut idle time and emissions. From there, we scope a phased rollout that fits your priorities.